Kwiff Privacy Policy

At Kwiff Casino, we respect your privacy and are committed to protecting the personal data you share with us. This Kwiff Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use the Kwiff app, place a Kwiff bet, play Kwiff slots or access our Kwiff live casino. By using our services, you agree to the practices described below.

Who We Are

Our services are operated by Kwiff Limited, company registration number C77623, with registered address at Level 2, Domestica Building, Triq Il-Wied Ta' L-Msida, Msida MSD9023, Malta. Kwiff Limited is a wholly owned subsidiary of Eaton Gate Gaming Limited, registered in England and Wales under number 9526212, with registered address at Prospect House, 1 Prospect Place, Millennium Way, Pride Park, Derby DE24 8HG. Copyright in our platform is held by Spryme Limited. We operate under the UK Gambling Commission umbrella licence held by Eaton Gate Gaming Limited (account number 44448), which names Kwiff Limited as agent, and under Irish Revenue licence reference 1015903. We provide our services to customers in the United Kingdom and Ireland only.

Information We Collect

When you register with us, complete a Kwiff login, or use our Kwiff casino login, we collect a range of personal data necessary to open and maintain your account, verify your identity and comply with our licensing obligations.

• We collect identification details such as your name, date of birth, address and contact information when you complete Kwiff register steps.
• We gather financial information related to your Kwiff deposit and Kwiff withdrawal activity, including payment card details, bank information and transaction history.
• We record your gaming activity, including bets placed, games played, use of our Kwiff bonus code or Kwiff promo code, and any Kwiff free spins or Kwiff no deposit bonus you claim.
• We collect technical data such as your IP address, device type, browser information and login timestamps whenever you use our Kwiff app or Kwiff casino app.
• We may collect documents you submit for identity and source of funds verification, particularly once your casino and slots play reaches €2,000 or the currency equivalent.

How We Use Your Information

We use the information we collect to provide, maintain and improve our services, and to fulfil our legal and regulatory obligations. Our processing purposes include the following.

• We use your data to verify your identity, age and location, and to prevent access from outside the United Kingdom and Ireland, including detecting the use of VPNs or other location-masking technology.
• We process payment information to handle your Kwiff deposit and Kwiff withdrawal requests securely and efficiently.
• We use account activity data to administer promotions, including any Kwiff casino bonus, Kwiff casino no deposit bonus, or sports free bet offers you qualify for.
• We analyse gameplay data to personalise your experience across our Kwiff slots, table games and Kwiff live casino products.
• We use your contact details to send service updates, account notifications and, where you have consented, marketing communications.
• We rely on your data to detect and prevent fraud, money laundering and problem gambling, and to meet our responsible gambling commitments.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and within our Kwiff app to recognise you, remember your preferences, keep you logged in after a Kwiff login uk login, and analyse how our services are used. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain features, including live chat and personalised content.

Sharing Your Information

We do not sell your personal data. We may share information with trusted third parties where necessary to operate our business and comply with the law.

• We share data with payment providers, including Visa, Mastercard, Apple Pay, Revolut and Pay By Bank services, to process your Kwiff deposit and withdrawal transactions.
• We share information with regulatory bodies, including the UK Gambling Commission and Irish Revenue, as required under our licensing obligations.
• We may disclose data to identity verification providers, fraud prevention agencies and responsible gambling organisations.
• We may share information with our parent company, Eaton Gate Gaming Limited, and other group entities for operational and compliance purposes.
• We may disclose personal data where required by law enforcement, courts or regulators.

Data Security

We are committed to protecting your data through appropriate technical and organisational measures, including encryption, access controls and regular security reviews. Additional security or verification checks are aimed to be completed within 24 hours, and documents you submit are usually verified within 72 hours of receipt. While we take reasonable steps to safeguard your information, no system is completely secure, and we encourage you to keep your login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards to meet our legal, regulatory and accounting obligations. If your account becomes dormant, a fee of £/€5 per month applies after 13 consecutive months of inactivity, and we will notify you after 12 months of inactivity before any charge is applied.

Your Rights

Depending on applicable data protection law, you have certain rights regarding the personal data we hold about you.

• You have the right to request access to the personal data we hold about you.
• You have the right to ask us to correct inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain types of processing, including marketing communications.
• You have the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact our support team using the details below.

Restricted Access

Our services are intended solely for customers located in the United Kingdom and Ireland. Access to our website, Kwiff app and related services from any other location is prohibited, as is the use of VPNs or other technology designed to disguise your true location. We may monitor account activity to detect and prevent such attempts.

Third-Party Reviews and External Links

Our website and marketing materials may reference independent Kwiff review, Kwiff reviews, Kwiff casino review or Kwiff casino reviews content published by third parties. We are not responsible for the privacy practices of external websites, and we encourage you to review their policies separately before sharing any personal information with them.

Changes to This Policy

We may update this Kwiff Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will post any updates on this page, and continued use of our services after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, wish to exercise your rights, or need assistance with your account, our support team is available 24/7 via live chat, our help centre, or by email at help@kwiff.com.